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Local Reviews

Rated 4.9 out of 5 stars based on 132 customer reviews
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Map of Streator, IL

Knowledgeable and friendly




Doug completed the installation in a timely manner.


Map of Spring Valley, IL

Great service and friendly staff :)





Map of Granville, IL

Great service.




I have always been satisfied with Grassers service. I know when I call them they will be there shortly. Doug did a great job for me.


Map of Marseilles, IL

Emergency Call




Outstanding service, quality is top notch, and price is very reasonable!


Map of Walnut, IL

Quick response. Problem solved quickly as well.




Good. Except Grasser's cell phones are set up in such a way that when I received a call, there was no caller I.D. , and I almost did not take the call.


Map of Tiskilwa, IL

Great service, questionable convenience




I have used Grasser's for 20 years. The service guys are always wonderful. The problem is you call and then you don't hear from the company for a few days and then you only get a 30-60 minute notice that they are coming. I would at least like to know the day they are going to show up, the time can be very general like the phone companies do. The phone company tells you they will be there between 8am and 4pm on such and such day. At least I know what day they would be showing up then. But the service has always been fantastic. The service guys are very friendly and helpful.


Map of LaSalle, IL

on time, polite, professional...very pleased.




Very pleased with the gentlemen who repaired our sink.


Map of Varna, IL

Pleasant, reliable, efficient, knowledgeable service




The Grasser's plumber called ahead to let me know his anticipated arrival time. He arrived on schedule, and we discussed options of how to remedy the problem of a recurring break in a downstairs water pipe along an outside wall. Once we came up with a plan, he worked efficiently and carefully to replace the broken pipe and outside spigot and was willing to answer questions along the way.


Map of Ottawa, IL

Extremely Satisfied




All went great


Map of Peru, IL

Great customer service. Doug knew right from the start that parts were needed called kohlers and it was ordered. Wouldn't recommend any one but Gras





JACOB H.

JACOB H.

Customer says ac is making funny noises.

Near Shafer St, Granville, IL 61326
JACOB H.

JACOB H.

Working on ac not cooling.

Near Douglas Rd, Oswego, IL 60543
JACOB H.

JACOB H.

Lighting pilot on water heater.

Near Prairie St, Ottawa, IL 61350
JACOB H.

JACOB H.

Replacing thermostat and charging air-conditioner

Near IL-23, Ottawa, IL 61350
JACOB H.

JACOB H.

Replacing pilot assembly on water heater

Near E 18th Rd, Ottawa, IL 61350
JACOB H.

JACOB H.

Replacing thermostat

Near 1st Ave, Ottawa, IL 61350
JACOB H.

JACOB H.

Replacing motor on furnace.

Near Bucklin St, La Salle, IL 61301
JACOB H.

JACOB H.

Replacing compressor and dryer on ac

Near E Larue St, Streator, IL 61364
JACOB H.

JACOB H.

Replacing thermostat and checking ac

Near Coventry Dr, Washington, IL 61571
JACOB H.

JACOB H.

Replacing capacitor and checking ac

Near IL-178, Oglesby, IL 61348
JACOB H.

JACOB H.

Replacing condenser fan motor for ac

Near County Rd 400 N, Toluca, IL 61369
JACOB H.

JACOB H.

Replacing capacitor and burnt wires from a mouse.

Near Lake Wildwood Dr, Varna, IL 61375
JACOB H.

JACOB H.

Cleaning and charging air-conditioner

Near Westwood Dr, Ottawa, IL 61350
JACOB H.

JACOB H.

Charging air conditioner

Near IL-89, McNabb, IL 61335
JACOB H.

JACOB H.

Charging air conditioner

Near IL-89, McNabb, IL 61335
JACOB H.

JACOB H.

Near IL-89, McNabb, IL 61335
JACOB H.

JACOB H.

Cleaning and charging up an air conditioner

Near 8th St, Cornell, IL 61319
JACOB H.

JACOB H.

Repairing leak on air conditioner.

Near W 4th St, McNabb, IL 61335
JACOB H.

JACOB H.

Replacing capacitor for air conditioner.

Near Watson, Ottawa, IL 61350
JACOB H.

JACOB H.

Charging rooftop unit.

Near IL-23, Ottawa, IL 61350
JACOB H.

JACOB H.

Replacing melted wires and capacitor

Near Columbus St, Ottawa, IL 61350
JACOB H.

JACOB H.

Working on a geo thermal unit.

Near Elliott Ln, Princeton, IL 61356
JACOB H.

JACOB H.

Charging air conditioner

Near Marcy St, Ottawa, IL 61350
Doug H.

Doug H.

Near M St, Streator, IL 61364
Doug H.

Doug H.

Near M St, Streator, IL 61364