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Local Reviews

Rated 4.9 out of 5 stars based on 132 customer reviews
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Map of Streator, IL

Knowledgeable and friendly




Doug completed the installation in a timely manner.


Map of Spring Valley, IL

Great service and friendly staff :)





Map of Granville, IL

Great service.




I have always been satisfied with Grassers service. I know when I call them they will be there shortly. Doug did a great job for me.


Map of Marseilles, IL

Emergency Call




Outstanding service, quality is top notch, and price is very reasonable!


Map of Walnut, IL

Quick response. Problem solved quickly as well.




Good. Except Grasser's cell phones are set up in such a way that when I received a call, there was no caller I.D. , and I almost did not take the call.


Map of Tiskilwa, IL

Great service, questionable convenience




I have used Grasser's for 20 years. The service guys are always wonderful. The problem is you call and then you don't hear from the company for a few days and then you only get a 30-60 minute notice that they are coming. I would at least like to know the day they are going to show up, the time can be very general like the phone companies do. The phone company tells you they will be there between 8am and 4pm on such and such day. At least I know what day they would be showing up then. But the service has always been fantastic. The service guys are very friendly and helpful.


Map of LaSalle, IL

on time, polite, professional...very pleased.




Very pleased with the gentlemen who repaired our sink.


Map of Varna, IL

Pleasant, reliable, efficient, knowledgeable service




The Grasser's plumber called ahead to let me know his anticipated arrival time. He arrived on schedule, and we discussed options of how to remedy the problem of a recurring break in a downstairs water pipe along an outside wall. Once we came up with a plan, he worked efficiently and carefully to replace the broken pipe and outside spigot and was willing to answer questions along the way.


Map of Ottawa, IL

Extremely Satisfied




All went great


Map of Peru, IL

Great customer service. Doug knew right from the start that parts were needed called kohlers and it was ordered. Wouldn't recommend any one but Gras





JACOB H.

JACOB H.

Replacing blower wheel on mini split

Near E Main St, Ottawa, IL 61350
JACOB H.

JACOB H.

Replacing contactor on air conditioner

Near Morine Dr, Hennepin, IL 61327
JACOB H.

JACOB H.

Blower motor and wheel are bad do to not replacing filter

Near N 35th Rd, LaSalle, IL 61301
JACOB H.

JACOB H.

Cleaning flame sensor on water heater

Near Plum St, Peru, IL 61354
JACOB H.

JACOB H.

Zone damper Motor is bad

Near IL-178, Oglesby, IL 61348
JACOB H.

JACOB H.

Charging ac

Near 13th Ave, Mendota, IL 61342
JACOB H.

JACOB H.

Charging air conditioner

Near Gooding St, LaSalle, IL 61301
JACOB H.

JACOB H.

Quoting replacement compressors and coils

Near IL-251, Peru, IL 61354
JACOB H.

JACOB H.

Fixing melted wires and charging ac

Near E Walnut St, Oglesby, IL 61348
JACOB H.

JACOB H.

Charging up ac low on refrigerant

Near N Spalding St, Spring Valley, IL 61362
JACOB H.

JACOB H.

Replacing control board on furnace so ac will work

Near Wright St, LaSalle, IL 61301
Timothy K.

Timothy K.

Near Co Hwy 5, Lostant, IL 61334
Lostant, IL -
Timothy K.

Timothy K.

Near Co Hwy 5, Lostant, IL 61334
JACOB H.

JACOB H.

Replacing belt on furnace

Near E Minnesota St, Spring Valley, IL 61362
JACOB H.

JACOB H.

Fixing plugged drain line for ac

Near W St Paul St, Spring Valley, IL 61362
JACOB H.

JACOB H.

Installing thermostat

Near Walnut St, Henry, IL 61537
JACOB H.

JACOB H.

Replacing condenser fan motor

Near IL-26, Princeton, IL 61356
JACOB H.

JACOB H.

Charging ac

Near E 2525th Rd, Marseilles, IL 61341
JACOB H.

JACOB H.

Replacing thermostat

Near Maple Dr, Peru, IL 61354
JACOB H.

JACOB H.

Checking air conditioners.

Near Walnut St, Henry, IL 61537
JACOB H.

JACOB H.

Replacing capacitor on ac

Near Chapel St, Ottawa, IL 61350
JACOB H.

JACOB H.

Replacing filter dryer on ac

Near Shafer St, Granville, IL 61326
JACOB H.

JACOB H.

Customer says ac is making funny noises.

Near Shafer St, Granville, IL 61326
JACOB H.

JACOB H.

Working on ac not cooling.

Near Douglas Rd, Oswego, IL 60543
JACOB H.

JACOB H.

Lighting pilot on water heater.

Near Prairie St, Ottawa, IL 61350