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Local Reviews

Rated 4.9 out of 5 stars based on 131 customer reviews
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Map of Spring Valley, IL

Great service and friendly staff :)





Map of Granville, IL

Great service.




I have always been satisfied with Grassers service. I know when I call them they will be there shortly. Doug did a great job for me.


Map of Marseilles, IL

Emergency Call




Outstanding service, quality is top notch, and price is very reasonable!


Map of Walnut, IL

Quick response. Problem solved quickly as well.




Good. Except Grasser's cell phones are set up in such a way that when I received a call, there was no caller I.D. , and I almost did not take the call.


Map of Tiskilwa, IL

Great service, questionable convenience




I have used Grasser's for 20 years. The service guys are always wonderful. The problem is you call and then you don't hear from the company for a few days and then you only get a 30-60 minute notice that they are coming. I would at least like to know the day they are going to show up, the time can be very general like the phone companies do. The phone company tells you they will be there between 8am and 4pm on such and such day. At least I know what day they would be showing up then. But the service has always been fantastic. The service guys are very friendly and helpful.


Map of LaSalle, IL

on time, polite, professional...very pleased.




Very pleased with the gentlemen who repaired our sink.


Map of Varna, IL

Pleasant, reliable, efficient, knowledgeable service




The Grasser's plumber called ahead to let me know his anticipated arrival time. He arrived on schedule, and we discussed options of how to remedy the problem of a recurring break in a downstairs water pipe along an outside wall. Once we came up with a plan, he worked efficiently and carefully to replace the broken pipe and outside spigot and was willing to answer questions along the way.


Map of Ottawa, IL

Extremely Satisfied




All went great


Map of Peru, IL

Great customer service. Doug knew right from the start that parts were needed called kohlers and it was ordered. Wouldn't recommend any one but Gras





Map of Princeton, IL

All very good





Map of Peru, IL

Smart Repairman




I thought Matt did a great job. He knows refrigeration well. I got two refrigerators repaired. Matt also was able to explain what he was doing.


Map of Sandwich, IL

great service




We are always pleased with Grassers work how fast they were to take care of us!!!!


Map of Streator, IL

Service




New bath vanity faucets first guy installed and had a leak Doug h came out and fixed it Right. Senior citizen discount should be given. Service rating for Doug above average prices are higher


Map of Marseilles, IL

Highly Recommend!!




Grasser's has the greatest customer service and work to the customer's schedule. High recommend their company, products and services!!!


Map of Granville, IL

Very good service





JACOB H.

JACOB H.

Charging an air conditioner.

Near Fort St, Ottawa, IL 61350
JACOB H.

JACOB H.

Charging an air conditioner.

Near Alinda Ave, Ottawa, IL 61350
JACOB H.

JACOB H.

Replacing capacitor on air conditioner.

Near Co Hwy 42, Ottawa, IL 61350
JACOB H.

JACOB H.

Replacing capacitor on air conditioner.

Near Victoria Dr, LaSalle, IL 61301
JACOB H.

JACOB H.

Replacing capacitor on air conditioner.

Near Menards Ave, Peru, IL 61354
JACOB H.

JACOB H.

Checking air conditioner

Near 15th St, Peru, IL 61354
JACOB H.

JACOB H.

Staring up two air conditioners we put in in fall.

Near 14th St, Peru, IL 61354
JACOB H.

JACOB H.

Two air conditioners froze up.

Near Becker Dr, Peru, IL 61354
JACOB H.

JACOB H.

Charging air conditioner.

Near Independence Dr, Peru, IL 61354
JACOB H.

JACOB H.

Replacing thermostat wire to outdoor ac unit.

Near E Market St, Hennepin, IL 61327
JACOB H.

JACOB H.

Replacing outdoor condenser coil on air conditioner.

Near US-34, Princeton, IL 61356
Doug H.

Doug H.

Install water heater

Near E Erie St, Spring Valley, IL 61362
Spring Valley, IL - Install water heater
JACOB H.

JACOB H.

Replacing kitchen faucet, baskets and all drain pipping under sink.

Near E Jackson St, Ottawa, IL 61350
JACOB H.

JACOB H.

Cleaning blower wheel that was full of drywall dust causing furnace to shake.

Near Butterfly Ln, Ottawa, IL 61350
Doug H.

Doug H.

Install new cartridge

Near 9th St, Peru, IL 61354
Peru, IL - Install new cartridge
Doug H.

Doug H.

Install new trap & standpipe for washer

Near N Mccoy St, Granville, IL 61326
Granville, IL - Install new trap & standpipe for washer
JACOB H.

JACOB H.

Cleaning a-coil so heat works better.

Near IL-89, Ladd, IL 61329
JACOB H.

JACOB H.

Cleaning drain and flame sensor on furnace.

Near E 1st St, Peru, IL 61354
Doug H.

Doug H.

Install outside faucet

Near James Ln, Henry, IL 61537
Henry, IL - Install outside faucet
Doug H.

Doug H.

Install water heater

Near Washington St, Tiskilwa, IL 61368
Tiskilwa, IL - Install water heater
Doug H.

Doug H.

Install water heater

Near Audubon Dr, Hennepin, IL 61327
Hennepin, IL - Install water heater
Doug H.

Doug H.

Install water heater

Near E Van Buren St, Ottawa, IL 61350
Ottawa, IL - Install water heater
Doug H.

Doug H.

Install new main valve and nipple.

Near Sample St, Marseilles, IL 61341
Marseilles, IL - Install new main valve and nipple.
JACOB H.

JACOB H.

Locating water leak on second floor bathroom

Near N Main St, Princeton, IL 61356
Doug H.

Doug H.

Install new water heater

Near 3575 E St, Spring Valley, IL 61362
Spring Valley, IL - Install new water heater